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8 Best Electricity Customer Care Numbers in Mumbai

Finding the right electricity customer care number in Mumbai starts with identifying whether you need a utility contact, a payment office or a customer relations centre. The right choice can save time when reporting a supply issue or asking about a bill.

Before calling, note your consumer details, the affected location and the exact problem. Check whether you need support for a service interruption, payment matter or general account enquiry.

How this guide is ordered

This list of electricity customer care numbers in Mumbai is ordered by how specialised each business is, its ratings, the quality of its information and its location.

Paid services exist that let a business gain visibility here.

Top 3Full listMapHow to choose

Compare 8 local options

The Tata Power Company Limited - Carnac Receiving Station, Mumbai#1

The Tata Power Company Limited - Carnac Receiving Station

4.3220 reviews
Block A, The Tata Power Company Limited - Carnac Receiving Station, BLOCK-1, The Tata Power Company, 34, Sant Tukaram Rd, Masjid Bandar East, Masjid Bandar, Mumbai, Maharashtra 400009, India

The Tata Power Company Limited – Carnac Receiving Station is an electric utility location in Mumbai, associated with Tata Power’s local operations. Its central-city setting places it near Masjid Bunder and the surrounding Fort and Crawford Market area, making it reachable by rail and short local connections.

Best Bhavan, Mumbai#2

Best Bhavan

4.1190 reviews
WRCJ+V3M Best Bhavan, BEST Marg, Cusrow Baug Colony, Apollo Bandar, Colaba, Mumbai, Maharashtra 400001, India

Best Bhavan is an electric utility location in Mumbai associated with BEST services. The landmark building in Colaba gives the site a distinctive old-world presence, while online payment and quick-pay functions support routine bill-related tasks through the wider service ecosystem.

For an urgent supply issue or a specific account request, identify the exact service needed before setting out, as the available customer-service experience can vary by matter and counter.

TATA Power Customer Relations Centre, Mumbai#3

TATA Power Customer Relations Centre

4.0441 reviews
Dattapada Road, near Magathane Bus Dept, Tata Power Housing Colony, Borivali East, Mumbai, Maharashtra 400066, India

TATA Power Customer Relations Centre in Mumbai handles in-person utility matters such as meter name changes and document-based applications. A token-and-queue process is used, and the centre has been described as approachable in appearance compared with a conventional government office.

The experience can depend on queue length, counter availability and the complexity of the request. It is most relevant for customers who need face-to-face assistance with electricity paperwork rather than a general taxi or retail service.

Ultra Electric Company India Pvt Ltd, Mumbai#4

Ultra Electric Company India Pvt Ltd

3.917 reviews
410206 C 5-14 2/2, Sector 18, New Panvel East, Panvel, Maharashtra 410206, India

Ultra Electric Company India Pvt Ltd operates in Mumbai’s electrical engineering field, with services spanning industrial project engineering, procurement and execution. Its capabilities include transformer substations, distribution transformer centres, switchgear, solar plants and electrical systems for transmission and distribution.

The company also undertakes testing and commissioning work for overhead and underground systems, including projects up to 132 kV. This makes it more relevant to industrial, infrastructure and energy-sector requirements than to household electricity enquiries.

TLocal option
#5

Tata Power Bill Collection Centre

3.513 reviews
Kurla Road, Reservoir Plot, Marol Pipeline Rd, near Kotak Maindra Bank, Andheri East, Mumbai, Maharashtra 400093, India

Tata Power Bill Collection Centre is listed in Mumbai as an electric utility location associated with bill-related services. It may be relevant for customers looking for a local point connected with electricity payments, though the exact site and service scope should be established before travelling.

Tata Power Customer Relations Centre, Mumbai#6

Tata Power Customer Relations Centre

3.6223 reviews
Unit No 5, Tata Power Customer Relations Centre, Goldcrest Business Park, opp. Shreyas Cinema Road, Ghatkopar, Nityanand Nagar, W, Mumbai, Maharashtra 400086, India

Tata Power Customer Relations Centre in Mumbai provides face-to-face assistance for electricity account matters, including meter name changes, bill enquiries and payments. Staff members have been noted for explaining documentation clearly and completing straightforward applications efficiently.

The centre is especially useful when a customer needs a written process, document guidance or help resolving a utility query in person. Bringing the relevant account and application paperwork can make the interaction more focused, particularly for name-change requests.

BLocal option
#7

BEST Electricity Bill Payment Center Parel

3.932 reviews
1/21, 1, Gokhale Society Ln, opp. R. M. Bhatt High School, Parel East, Parel, Mumbai, Maharashtra 400012, India

BEST Electricity Bill Payment Center Parel is a local Mumbai facility focused on electricity bill payments and related customer assistance. Its approachable, polite service makes it a practical stop for straightforward billing needs and routine account-related help.

The center is best suited to visitors who want in-person guidance rather than technical fault repair. Keep the relevant bill or account details ready so staff can identify the service request efficiently.

ELocal option
#8

Electricity Bill Payment Centres

4.25 reviews
3, Chembur Crossing, Chembur, Mumbai, Maharashtra 400071, India

Electricity Bill Payment Centres is listed in Mumbai under the electric utility company category. It is relevant for people looking for a local point connected with electricity bill payment and utility-related assistance.

When contacting the centre, explain whether you need a payment service, account support or help with a billing issue so the scope of assistance is clear from the outset.

The comparison at a glance

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Map of electricity customer care number mumbai in Mumbai

The options are spread across Mumbai rather than concentrated in one clearly verified neighbourhood. Utility contacts, customer relations centres and payment offices may serve different parts of the city or handle different types of enquiries. Choose the option that matches your location and issue before travelling. For a supply problem, start with a utility or customer relations contact; for billing, confirm that the office handles your payment need.

Services to compare

  • Electricity supply enquiriesUse a utility contact when you need to report or clarify a power-related issue.
  • Customer relations supportCustomer relations centres can be useful for account questions and service follow-up.
  • Electricity bill paymentsPayment centres and collection offices suit customers dealing specifically with electricity bills.
  • Bill collection servicesConfirm whether the location accepts the payment method and account type you need.
  • General utility guidanceUtility company contacts can help direct you when the correct department is unclear.

How to choose electricity customer care number mumbai in Mumbai

  1. Identify whether the issue concerns supply, billing or account support.
  2. Keep your consumer number and service address ready.
  3. Describe when the problem began and whether nearby properties are affected.
  4. Ask which department will handle the request before ending the call.
  5. Confirm opening arrangements if you need to visit a payment office.

Frequently asked questions

What should I explain when calling electricity customer care in Mumbai?

Explain the service address, consumer details and the exact issue. Mention whether the problem is a complete outage, intermittent supply, a billing concern or a request for account assistance. If the issue affects only your property, say so. If nearby homes or businesses are also affected, include that detail because it helps clarify the scope of the problem.

Should I contact a payment office for a power cut?

A payment office is generally intended for bill-related matters rather than reporting an outage. For a power cut, begin with the relevant utility or customer relations contact and ask for the correct service channel. Keep your consumer information available so the enquiry can be linked to the right account.

Can I use a customer relations centre for a billing question?

A customer relations centre may be suitable for account or billing guidance, but confirm the specific service before travelling. Some locations focus on particular customer needs or administrative requests. Have a recent bill, consumer details and a clear description of the question ready.

How can I prepare before contacting electricity support?

Write down the service address, consumer number, contact details and a short timeline of the issue. For billing questions, keep the bill or payment reference nearby. This makes it easier to explain the situation and helps the representative direct you to the appropriate utility, relations centre or payment office.

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